If you have a question that is not on this list, please contact us.
Please click a question to see the answer.
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What does Hellenic Holidays need from me to begin a proposal for a tailor-made trip?
We will need you to fill out our customized trip questionnaire, providing us with useful insight on how to design the trip that best suits your needs. If you are interested in one of our independent travel packages please send us an email to info@hellenicholidays.com, with the particular travel package you have chosen.
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Do you arrange honeymoon trips?
Yes. Hellenic Holidays offers unforgettable customized honeymoon packages for this special occasion. Please visit our Honeymoons and Weddings customized trips section for details about how Hellenic Holidays can plan your ideal honeymoon in some of the most romantic areas in Greece.
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Can Hellenic Holidays design a custom trip for our group’s interests?
Yes. Hellenic Holidays will gladly work with you to offer a tailor-made trip tailored to your group's interests. Please call our expert consultants at 1-212-944-8288/8388 or send a detailed e-mail to info@hellenicholidays.com for additional information.
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What constitutes a private group?
Our company defines a private group as 8 or more individuals traveling on the same itinerary.
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Does Hellenic Holidays work travel agents?
Yes. A travel agent can enhance your trip by providing information and advice not contained on this Web site. Hellenic Holidays has started relationships with America's best travel agents and would be pleased to work with yours.
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Is airfare included in the Hellenic Holidays programs?
The price for all of our tours and customized trips do include the international airfare. We would be more than happy to assist you with your international airfare. However all Hellenic Holidays packages can be created as land only packages as well.
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What are the Hellenic Holidays office operating hours?
The Hellenic Holidays offices are open weekdays Monday to Friday from 9:00 am to 5:00 pm Eastern Standard Time, Saturdays from 9:00 am to 2:00 pm Eastern Standard Time and are closed on Sundays, while accommodating emergency calls for our guests in Greece at the time. We would be happy to talk to you over phone in order to provide additional information - please do not hesitate to contact us at 1 212 944.8288/8388.
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What forms of payment do you accept?
Hellenic Holidays accepts American Express, Visa, and MasterCard. Other options include personal checks and wire transfers.
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Can I book my trip on the Hellenic Holidays website, or must I do it over the phone?
You may acquire information on the various Hellenic Holidays packages on our Web site. When you submit your Booking Request, an expert Hellenic Holidays consultant will contact you to confirm availability. As an alternative, you may also give us a call at 212.944.8288/8388.
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When is the best time of the year to visit the Greek Islands?
June through September is considered the high season, with average temperatures that allow swimming in the Aegean. May and October are also excellent months to travel to the Greek isles, and offer an even greater sense of seclusion and escape.
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Prices for the tours vary by month. Why?
With little variation, Greek summer conditions last from May to October. The July and August timeframe is the high season for Greek travelers, and the increased demand for services raises the pricing of our suppliers.
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Are visas required for travel to Greece?
Each traveller should be in possession of a valid, signed passport that will remain valid for at least six months beyond the completion of your trip. U.S. citizens do not require a visa for Greece. Citizens of other countries should contact Hellenic Holidays, the Greek Consulate or Embassy, or their travel agent for specific details on visa requirements.
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Should I purchase travel insurance?
We strongly advise our guests to purchase a travel insurance package that best fits their needs.
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Is English widely spoken in Greece?
Tourism is an important aspect of the Greek economy and English is spoken throughout the major tourist areas. All Hellenic Holidays staff, guides and affiliates are also fluent in English. However please note that if you are venturing off to a small village, you may find communicating with the locals a bit more of a challenge. Additionally as most road signs and road names throughout Greece are also displayed in English, you should be able to find your way around.
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Are the accommodations provided in Hellenic Holidays packages air-conditioned?
Yes, all the accommodations provided in Hellenic Holidays packages are fully air-conditioned.
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What types of vehicles are used for transfers in Athens and the islands?
For scheduled transfers, Hellenic Holidays uses comfortable, fully air conditioned buses. Our guests always travel in up-to-date and immaculately kept vehicles appropriate for the territory and itinerary.
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When will I receive my Hellenic Holidays vacation documents after I book my trip?
The documents for your Hellenic Holidays vacation and other trip information will be sent to the address you provide via FedEx two weeks before your trip departure date.
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Is my US driver license valid in Greece?
If you plan to drive in Greece you must carry a valid U.S. license as well as an International Driving Permit. The U.S. Department of State has authorized two organizations to issue international permits to those who hold valid U.S. driver's licenses: The American Automobile Association (AAA) and the American Automobile Touring Alliance. An international driving permit issued by AAA can be obtained through the mail. Permit applications and instructions are available on the AAA website http://www.aaa.com/vacation/idpc.html.
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Are travelers cheques widely accepted in Greece? Should I bring cash with me?
We do not recommend carrying an abundance of travelers cheques, since they are not widely accepted in Greece. Some banks accept travelers cheques and some do not, and many tavernas and restaurants do not. Additionally, you do not want to spend your valuable time in Greece searching for the banks that do accept Travelers cheques. Although credit card use is wide-spread for upscale shops and fancy restaurants, please keep in mind that you are visiting small villages on the islands, and many places will only accept cash. We recommend carrying a small cash balance with you upon departure from your country, withdrawing money in Greece with your debit card, and always carrying some cash on you while in Greece. There is an abundance of ATMs in Athens, and access to ATMs is also available in the islands. Consulting with your bank before your departure is recommended to ensure that you will be able to withdraw money from an ATM machine while in Greece, and that no fees apply.
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What is the permitted weight of luggage for domestic flights?
According to Greek domestic flight 2008 standards the permitted weight per person for luggage is 33 pounds (15 kg). For carry-on luggage that is boarding the plane with you, the permitted weight is 13.2 pounds and the dimensions must not exceed 22inches length Χ 16inches height Χ 8inches. For any extra weight the cost is 2 euro per kg or 2.2 pounds.
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How can I call from home from Greece? How can I be contacted in Greece from home?
The international telephone code for the United States is 001 followed by the area code and phone number. Please do not forget when calling home that Greece is a minimum of 7 hours ahead of US time depending on the specific state. The international dialing code for Greece, when calling from abroad is +30. So when a call is made from the US to Greece you must dial 011 then 30 and then the area code and number. When calling the US from Greece then dial 001 and then the area code and number.
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Will I be able to use my mobile phone while in Greece?
The mobile phone operators in Greece use a GSM network so if your cell phone is compatible you should be able to use your mobile phone while in Greece through roaming. We strongly recommend that you contact the customer services department of your mobile telecommunications provider and inquire about switching on this function and any additional charges associated with this feature. Keep in mind that even though you will be travelling throughout the Aegean and visiting secluded islands, mobile phone coverage in Greece is excellent.
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What new security measures apply for airline travel?
As of November 2006 all flights within the European Union (including domestic flights within Greece) are subject to the security changes concerning liquids and travel baggage arrangements. Due to the extremely strict security measures there are restrictions on the quantity of liquids (if any) that can be taken through the security check points. For further information please visit the US Transportation Security Administration web page on transportation and airport security www.tsa.gov. Please do not forget that the above security measures apply to all airports within the EU, with no exceptions.
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Do restrictions apply with regards to bringing specific foods or plants back from vacation?
vacation?
Before traveling please contact the United States Department of Agriculture (USDA) for detailed information on personal food and plant imports. For further information visit the USDA web site: www.usda.gov










